Adapted from John P.Kotter and Leonard A. Schlesinger
"Choosing Strategies for Change" Harvard Business Review March-April 1979.)

Assessing the Likelihood of Implementing Change
©1999 Edward G. Rozycki

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edited 3/31/12

 

Steps to Follow:

1. With respect to the proposed plan, estimate on line A the percentages of staff who fit into each category.

2. In order to succeed, what to the percentages have to look like? Enter these on line B.

3. Which of the indicated ways of overcoming resistance to change can be used on each group?

4. How do you propose to get line A to look like line B? (Or, if you are opposed to the proposed change, how do you propose to keep line A from getting like B?)

FACILITATORS
RESISTORS
 
 

Line A
                   
 

Line B
                   

Ways to Overcome Resistance
                   

Education & Communication
                   

Participation & Involvement
                   

Counseling & Support
                   

Negotiation
                   

Manipulation & Cooptation
                   

Coercion
                   

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